Pricing
Free during the beta.
Free during the beta: the founding cohort runs the full desk at no charge.
At launch: one flat monthly fee, tiered by call volume, set with the founding cohort before anyone pays.
For high-volume and multi-office firms, a volume tier priced custom. Contact us for volume.
Never a percentage, never per case, never a share of recoveries.
Intake QA is in a working beta with a small founding cohort of California personal-injury firms. Testers run it on their own recorded intake calls and pay nothing.
Free during the beta. Founding testers lock in preferred pricing at launch.
The conditions
The beta asks three things of your firm.
- Sign a mutual NDA. Your calls and our beta stay confidential in both directions.
- Connect your phone system or upload a sample of your recorded intake calls. That’s the material we analyze; setup is measured in hours, not weeks.
- Give structured feedback on user experience and utility after each report you receive: were the flagged cases genuinely signable, was the diagnosis right, would you pay for this.
Two things never change, beta or not: your own staff make every callback, and we never contact your callers.
Applying takes under a minute. The free Leak Audit is step one either way. I charge nothing until the number survives your scrutiny.
After the beta
There is a price. Here is how it works, and when you’ll hear the number.
There is a real price, and it’s flat: a monthly subscription tiered by call volume, never per case, never per signed client, never a share of any recovery. We share the number individually, after your free Leak Audit, so you can weigh it against what the audit found in your own calls.
We’re not hiding the number to play games; we’re finishing the beta before we publish it. If you want to know where pricing is landing before you apply, email Ali and he’ll tell you straight. ali@plaintiffops.com
High volume and multiple offices
Over 800 calls a month, or intake across several offices? There’s a volume tier.
Built for high-volume intake: multi-office firms and dedicated intake departments where the phones ring hundreds of times a week, and a single signable case that walks can outweigh a year of the flat subscription. One board covers every office, for the Director of Intake and the COO who answer for the number.
Above the standard plans, the volume tier is priced custom, scoped to your call volume, and stays a flat monthly subscription like every other plan. Never per case, never per signed client, never a share of any recovery. Contact us for volume.
Intake QA sits on top of the case-management system you already run, whether that’s Filevine, CasePeer, Litify, or your own stack. There is nothing to rip out and nothing to migrate: we read the intake calls your phones already record, and hand the signable cases that walked back to the same team and the same CRM you use today.
Start here, free
Start with a free Leak Audit. We find what walked.
Send a sample of your own recorded intake calls. A real analyst scores them and walks you through the signable cases that slipped, live and free, and you keep the written report whether or not we ever work together. No card, no obligation. Any pricing conversation happens after you’ve seen what the audit found in your own calls.
Start with a free Leak Audit; a small founding cohort then tests the full desk, free during the beta, with preferred pricing locked in at launch. The founding cohort is 5 firms, each onboarded hands-on.
Why the fee is flat, and never tied to a case
We deliberately do not charge per case, per signed client, or per recovered dollar. Our fee is a flat monthly subscription for a QA and recovery service on your own existing callers. It does not change whether you sign zero cases or fifty. Because our compensation is not tied to procuring or recovering any case, it isn’t a share of a fee under CA Rule 5.4 and can’t be characterized as paying a runner or capper under California Business & Professions Code §§6151-6152 (as strengthened by SB 37). You pay us a flat fee for a service, the same way you pay your answering service or your CRM.
The full California analysis, with citations, is on the compliance page. Your counsel makes the final call.