The independent intake desk · Leak Audit
Your free Leak Audit
Send us up to 10 recent intake calls. A real analyst, not just a model, reviews every one against our calibrated PI rubric and hands you a written report: the signable cases that didn’t sign, the evidence behind each flag, and what that walked-away fee revenue is worth in dollars. You keep the report whether or not we ever work together.
Because a real analyst reviews every call, we take on up to 8 audits each month.
What you receive
- A per-call score on our frozen, calibrated PI rubric.
- The signable cases that didn’t sign, with the transcript evidence behind each flag.
- A dollar figure for the estimated missed signable fee revenue.
- The same-day callback script we’d hand your staff for the flagged cases.
- A shareable written report your firm keeps.
The audit is free. A real analyst reviews every call, so we take on up to 8 each month.
Free during the beta
The audit is free, and during the beta so is the desk itself: founding firms run it on their own calls under a mutual NDA, give structured feedback, and lock in preferred pricing at launch. Every dollar figure in your report is an estimate of what walked, never a promise of what you’ll recover.
How we estimate missed value, and how we’ll report our false-alarm rate once the test corpus is documented, are on the calibration page.
Where to get your recordings
- CallRail: Analytics → Activity → open the call’s timeline → Download MP3.
- RingCentral: Admin Portal → Call Log → open the call → download the recording.
- 8x8: Admin Console → Recordings → select the call → Download.
- Dialpad: Conversation History → open the call → three-dot menu → Download (bulk via Analytics → Recordings Export).
- Vonage: monitoring/recordings area → download.
- No portal access? Your answering service can export these on request. Ask for the inbound intake calls from the last two weeks.
Here’s the deal, in plain terms
An outside read on your intake, from a desk paid the same flat fee whether it finds you nothing or a fortune. Your recordings never train anyone’s AI, and the desk sits on top of the case-management system you already run, with nothing to migrate. A mutual NDA is available before you send a single file.
You send up to 10 recorded intake calls. We score them and show you, in dollars, how much signable fee revenue didn’t convert, with the evidence behind every flag. Audio is deleted the moment it’s transcribed; the transcript and report are purged within 72 hours of your readout, and immediately if you ask in writing. Nothing is ever texted to anyone. One person is accountable for your data and your audit: Ali, founder of Intake QA, ali@plaintiffops.com. You get a report you can keep. You decide what to do next.
No time for uploads? Email the recordings (or a link to them) straight to ali@plaintiffops.com, or forward this page to whoever can export them. Same audit, zero clicks for you.
These are your prospective clients’ confidential communications (Cal. Rule 1.18), and we treat them that way. The named providers we use and their security postures are on the security page.
A real analyst reviews every call · Your report to keep · Purged within 72 hours